Over the years and through dozens of discussions about off-site records storage, our management team consistently heard a common set of frustrations from the administrators, records managers and controllers we met with. We came to one important conclusion. These problems were not only valid, they were completely avoidable.
When we began FileVault, we set out to introduce a new standard in off- site records management— one that addressed the common concerns of the customer. Not only have we chosen to support the customer’s perspective when designing our processes, we have built our entire business around it. Timely deliveries and pickups, rapid response to questions, and friendly, locally-owned operations characterize the way we do business.
As a local records and information management business, we have strong roots in the community and because of this we can be responsive to your needs. We believe that a customized program is paramount to meeting our clients’ individualized needs. We honor our commitment to service excellence and are confident that you will come to depend on our responsiveness and flexibility. After all, it shouldn’t be that hard to find an off-site records and information management company that can give you what you need, when you need it.