VaultPlus Guarantee

Data Backup, Record Storage, & Shredding

We guarantee client satisfaction: for this reason, we’ve grown our client base every year since our founding in 2001. Today, hundreds of firms rely on our best-in-class service levels.

Why would a firm like ours want or need to guarantee its service? This goes to why we started in the business of records management to begin with: We were shocked to find out that in such a straightforward enterprise – securely storing important physical assets for clients and retrieving them on demand – the incumbents were failing miserably – they were actually losing firms’ records, charging fees to end service, and being generally unresponsive. Or, prospective clients simply had no idea what premium records management was about, and how we could improve their own firms’ performance.

Our VaultPlus Guarantee consists of four main planks:

  • NeverLost: assuring you of airtight security and integrity in our processes
  • HostageFree: giving clients the confidence that their information assets are theirs, and will be released on demand, without hassle or delay
  • Awesomeness: Offering a level of service provision that elicits constant praise
  • MoneyBack: Uniquely confident in our promise

Your organization’s files, tapes, documents, and other information assets are guaranteed to be secure and accessible when you entrust them to our team.


FileVault offers physical record storage, where your important documents are kept in a safe and secure location. With our Premium Archiving, our services are custom-tailored to suit your needs.

FileVault also offers secure storage for your digital records. Data Protection allows you to securely store all of your electronic files, whether it be hard drives, flash memory, or tapes. Our climate-controlled facilities will ensure that your information remains safe from the elements.

About FileVault

Over the years and through dozens of discussions about off-site records storage, our management team consistently heard a common set of frustrations from the administrators, records managers and controllers we met with. We came to one important conclusion. These problems were not only valid, they were completely avoidable.


FileVault Vision
FileVault Team
Affiliates & Associates


FileVault Difference

We are very different from other alternatives you might consider to address your firm's records management concerns.


Records Storage
Data Protection
Data Shredding
Paperless Conversion
Electronic Records
FileVault Advantage
VaultPlus Guarantee
VaultPlus RIMgrader

Drop Us A Note

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    Contact Us Today
  • Address:
    500 Gulf Drive
    Charlotte, NC 28208