RECORDS MANAGEMENT SERVICES
FileVault is a locally owned and operated records managment company. Our trained team members have years of experience in records & information management. We understand how important your files are. In records management today, you will not find a more friendly and helpful staff of drivers and customer service personnel. It’s because we are a locally-owned records management company and the level of service we offer is the best in our market. We guarantee it!
What’s more, you won’t find a records management company that is easier to work with. Since FileVault opened our doors, we have heard from new prospects who have been dissatisfied with the services provided in Charlotte by the market leader, Iron Mountain Records Management. So we decided to design our operation specifically to address commonly held concerns about the services that are typically required in our industry: From knowledgeable staff when you call, to clearly understandable detailed invoices, to a willingness to say “yes” to your unique requirements, FileVault is setting new standards in personalized services for records management (especially compared to large national records management companies). Our sophisticated software, barcode system and wireless scanners allow us to provide printned receipts at the point of contact with our clients, a level of service not offerred by any other vendor in our market. In addtion, FileVault always answers the phone with a person, not an automated 800 number out of state like our largest competitor, Iron Mountain Records Management.
Are you feeling stuck with Iron Mountain or any other vendor and are ready for a more personalized records management approach? FileVault has moved many clients out of Iron Mountain Records Management due to poor service, lost records, continued price increases and lack of responsiveness to clients needs. Contact FileVault today to see how we can improve your service and reduce your frustration in your records management program.
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