Never Lost

Data Backup, Record Storage, & Shredding

When we started we were shocked to learn it was not uncommon for records storage companies to lose a client’s records. At the very least it seems to us a serious record center should know where the deposits they manage are at all times. So we designed everything – storage locations, software systems, hiring policies, and training – to ensure we can keep our promise.

NeverLost is more than a service level agreement, it is a way of life at FileVault.

Millions of records that can be retrieved around the clock invite all sorts of potential problems: Shouldn’t you consider a team who’ll guarantee they can get you what you need when you need it? Ask others if they are willing to provide such a guarantee, then come and speak with Jim in Client Happiness – he’ll be happy to arrange for you to tour our operations and processes so that your team will share the confidence of hundreds of law firms, hospitals, manufacturing operations, engineers, and government agencies.

About FileVault

Over the years and through dozens of discussions about off-site records storage, our management team consistently heard a common set of frustrations from the administrators, records managers and controllers we met with. We came to one important conclusion. These problems were not only valid, they were completely avoidable.


FileVault Vision
FileVault Team
Affiliates & Associates


News / Updates

A Holistic Approach To Records Management
The Benefits of a Holistic Approach to Records and Information Management (RIM) or, Simplicity Isn’t Easy
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Building A Better Team
As of a few weeks ago, we’ve been in business for 12 years.
[Read More...]

The 2 Greatest Thought Leaders on the Business of Life
I believe that we value the things that we give our attention to. I very much value the energy of entrepreneurs
[Read More...]

FileVault Difference

We are very different from other alternatives you might consider to address your firm's records management concerns.


FileVault Advantage
VaultPlus Guarantee
VaultPlus RIMgrader

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    839 Exchange Street Suite A
    Charlotte, NC 28208