Hostage Free

Data Backup, Record Storage, & Shredding

Some providers of records management services think it’s OK to charge you if you would like to switch service providers. (To be clear: You decide to store your records offsite with a company whom you believe will manage them better than you can. At some point, you decide to remove your records from their management. Then, to your dismay, even though you’re current, they send you a bill for ‘permanently removing’ YOUR OWN RECORDS from their care – and maybe even other associated charges, to boot.)

FileVault believes that that’s holding firms ‘hostage’: not letting them have their own records until they get paid a ‘permanent removal fee’.

Depending on the volume of records that you store, this number can be in the hundreds of thousands of dollars. We consider this to be an ‘off-balance-sheet’ liability – not your problem, unless management decides to destroy the records on your watch, and you have to explain why the bill is so extraordinary.

Don’t get caught by such a fee – let our Client Happiness Team explain how we can mitigate or even eliminate your exposure to this fee. We do it every month for (pleasantly) surprised new clients.

If your records are subject to such a fee, please call us to see how we can help: Not only will we help you to escape from such fees, but we’ll show you what ‘HostageFree’ really means.

About FileVault

Over the years and through dozens of discussions about off-site records storage, our management team consistently heard a common set of frustrations from the administrators, records managers and controllers we met with. We came to one important conclusion. These problems were not only valid, they were completely avoidable.


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News / Updates

A Holistic Approach To Records Management
The Benefits of a Holistic Approach to Records and Information Management (RIM) or, Simplicity Isn’t Easy
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Building A Better Team
As of a few weeks ago, we’ve been in business for 12 years.
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The 2 Greatest Thought Leaders on the Business of Life
I believe that we value the things that we give our attention to. I very much value the energy of entrepreneurs
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FileVault Difference

We are very different from other alternatives you might consider to address your firm's records management concerns.


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    839 Exchange Street Suite A
    Charlotte, NC 28208